Officer - Customer IT Support Job Vacancy in Ethiopia

Posted On: Dec 14, 2021

Deadline Date: Dec 21, 2021

The Deadline for this job has already passed!

Company: Zemen Bank

Job Description

Join the Financial industry Transformation! Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue - Chip Clients in its account.

Zemen Bank Offers Customer Oriented Finacial Services. We are a fast -growing financial institution Seeking highly energetic individuals to join Our team.We value intelligence, integrity, diligence and teamwork. If you Share these Values, We Would like to have a career Conversation With you.

Job Requirements

- BSc in Management information Technology, Computer Science, Or Electrical Engineering Or in related fields.

Minimum Work Experience --------4 years relevant experience (Or Experience in Banking Or Call Center Operations environment in banks/utility Companies).

                             Additional Skills

- Good understanding of applications, interfaces and IT based Banking technologies 

- Knowledge and expertise in enterprise technical support and IT Support areas

- A thorough understanding of call center technologies and their interfacing With enterprise Systems including CRM

- skill in Using email internet and Web-chatting 

- Proven Competency in Communication Skills both in verbal and Written 

- Passion For Customer Service Customer Satisfaction and Commitment to meeting and exceeding Customers expectations 

- Excellent Speaking, reading and Writing Skills Of English and Amharic. Other local languages is a plus 

- Basic Knowledge in banking Operations 

- Excellent Problem Solving Skill in e-banking 

- Self-motivated and patient 

- Service oriented and Skill in multitasking etc.

How to Apply

The Deadline for this job has already passed!

Interested and qualified applicants For the first 14 job Positions can Submit their Applications in Person Or send through the below address by attaching their non-returnable CV With all Credentials to the Bank's Human Resource Department Within ten Working day's From the date of this announcement.

However, Candidates interested to apply for job Positions listed under number 15 & 16 Should Send their application with non-returnable Cv and credentials Only With P.O Box. Number 1212.

Please be informed that applying in Person for job Positions listed under number 15 & 16 Shall entail disqualification.

- to apply for the 15th & 16th job position, Candidates must fulfil the below document:-

- Application letters Clearly mentioning the job Position they are applying for 

-Applications Which are not received to the banks HR Department per the deadline Shall not be Considered 

- Only Shortlisted Candidates will be Contacted 

                                                       Human Resource Department 

                                                                 Zemen Bank S.C

                                                   Address: Bole besides Alem Cinema

                            Tel. +251-11-5-57-58-70 or +251-11-5-57-51-66 Or 251-11-5-57-44-62

                                                                      P.O.Box 1212

                                                                 Addis Ababa Ethiopia